We got top notch service! Karen was interested in making sure we got what we wanted. She was the best about asking questions and really trying to figure out the home that would fit us well. We ended up having a home built, and she was invaluable in the process serving as a sounding board and a go-between when we needed one. She also anticipated our needs- we were able to relax and enjoy the process because we were confident in her attention to detail. I've already recommended her to multiple people!